Export Procedure

Select your vehicle

Select any of the vehicle(s) on our stock list, send us an enquiry to check on the availability and the price of the vehicle(s). Our sales team will reply you promptly within the same working day via email and provide you with any further assistance you may need.

Proforma Invoice

Once you confirmed your desired vehicle(s), kindly send us the consignee name, physical address and contact number so that we can prepare the proforma invoice immediately and send it to you via email or fax.

Payment

Complete the payment as soon as possible and email or fax us the Telegraphic Transfer (T/T) receipt as to reserve your car for next 3 working days before your payment arrive in our account.

Note: We will not reserve your vehicle(s) beyond this 3-day period, and the vehicle(s) may no longer be available to you should you miss this reservation deadline, as all vehicle(s) will be sold on a first-payment-basis. If your payment is delayed, please kindly inform us immediately and we will do our best to extend your reservation period.

Shipment

Upon full payment received, arrangement would be made for the earliest shipment to the destination country and port of discharge to your request. Booking confirmation will be email or fax to you once the shipment is confirmed. If there is any shipping company you would prefer to use, please kindly inform us.

Documentation

Few days after the vessel depart from the port of Singapore, we will received the Bill of Lading (BL) from the shipping agent and will email or fax to you so that you are able to know the estimate time of arrival (ETA) of the vessel and prepare the necessary arrangement before your car arrive at the port.

All original document such as invoice, deregistration certificate and bill of lading (BL) will be courier to the consignee's address provided by you via DHL. Please kindly inform us if there is any other documentation needed. Tracking number will be send to you to track the location of all your documents over the internet.

After sales services

In Excellence Automobile, we strongly believe in after sales service to all our value customers. Please kindly contact us if there is any further service that we can offer to assist you. Thank you.